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Privacy Policy

This Privacy Policy governs the manner in which El Patito collects, uses, maintains and discloses information collected from users (each, a “User”) of the www.elpatitotowels.com website (“Site”). This privacy policy applies to the Site and all products and services offered by ElPatito Towels.

Personal identification information

We may collect personal identification information from Users in a variety of ways in connection with activities, services, features or resources we make available on our Site. Users may be asked for, as appropriate, name, email address, phone number. Users may, however, visit our Site anonymously. We will collect personal identification information from Users only if they voluntarily submit such information to us. Users can always refuse to supply personally identification information, except that it may prevent them from engaging in certain Site related activities.

Non-personal identification information

We may collect non-personal identification information about Users whenever they interact with our Site. Non-personal identification information may include the browser name, the type of computer and technical information about Users means of connection to our Site, such as the operating system and the Internet service providers utilized and other similar information.

Web browser cookies

Our Site may use “cookies” to enhance User experience. User’s web browser places cookies on their hard drive for record-keeping purposes and sometimes to track information about them. User may choose to set their web browser to refuse cookies, or to alert you when cookies are being sent. If they do so, note that some parts of the Site may not function properly.

How we use collected information

El Patito Towels may collect and use Users personal information for the following purposes:

To improve customer service;


Information you provide helps us respond to your customer service requests and support needs more efficiently.

To improve our Site; 


We may use feedback you provide to improve our products and services. 


To send periodic emails; 


We may use the email address to respond to their inquiries, questions, and/or other requests.

How we protect your information

We adopt appropriate data collection, storage and processing practices and security measures to protect against unauthorized access, alteration, disclosure or destruction of your personal information, username, password, transaction information and data stored on our Site.

Sharing your personal information

We do not sell, trade, or rent Users personal identification information to others. We may share generic aggregated demographic information not linked to any personal identification information regarding visitors and users with our business partners, trusted affiliates and advertisers for the purposes outlined above.

Changes to this privacy policy

El Patito Towels & Bathrobes has the discretion to update this privacy policy at any time. When we do, we will revise the updated date at the bottom of this page. We encourage Users to frequently check this page for any changes to stay informed about how we are helping to protect the personal information we collect. You acknowledge and agree that it is your responsibility to review this privacy policy periodically and become aware of modifications.

Your acceptance of these terms

By using this Site, you signify your acceptance of this policy. If you do not agree to this policy, please do not use our Site. Your continued use of the Site following the posting of changes to this policy will be deemed your acceptance of those changes.

Contacting us

If you have any questions about this Privacy Policy, the practices of this site, or your dealings with this site, please contact us at:

+43 678 125 7075
+43 676 789 3839

hello@elpatitotowels.com

World Wide Shipping

Austria & Germany FREE SHIPPING. Flat 9 USD For Orders Above 50 USD. USA & Canada FREE SHIPPING Above 90 USD. We use recycled and recyclable packaging.

Honest reminder; please keep in mind that every shipping costs money. Free shipping is for you that we cover the costs and for a small business, it is a lot. Let's all be concious about the sources and protect each other and the earth <3

30 Days Return

Returns and exchanges are accepted within 30 days of purchase date. For details, please check the Terms & Conditions

Customization & wholesale

We do emroidery. Gift packages and more. For special occasions and special orders please Contact us. For whole sale or consigment please reach us here.